Refund & Cancellation Policy

ResuWave sells digital services — resume credits and downloads, the Unlimited subscription, and expert resume reviews. Because these are delivered digitally and consumed immediately, all purchases are final and non-refundable. This page explains how cancellation and billing work.

Subscriptions

You can cancel the Unlimited subscription at any time from your billing page. Cancelling stops all future renewals — you will not be charged again. You keep full access for the remainder of the period you have already paid for. We do not provide refunds or credits for the current or any previous billing period, and there are no cancellation fees.

Credit packs and downloads

One-time purchases such as the Starter pack grant credits and download slots to your account immediately. These are non-refundable once purchased, as the service is delivered at the time of purchase. Purchased credits do not expire while your account is active.

Expert resume reviews

Expert reviews are a paid service performed by a human reviewer and are non-refundable once purchased. You will receive the written feedback within the turnaround you selected.

Duplicate or incorrect charges

If you are charged more than once for the same order, or charged due to a technical error, that is not a purchase — write to us and we will correct it and return the incorrect amount to your original payment method.

How to reach us

For any billing question, email support@resuwave.com with the subject line "Billing", the email on your account, and the date of the charge. We respond within one business day. Any approved correction is returned via our payment provider (Razorpay) to your original payment method and typically appears within 5–7 business days.